Contact Us


Order by phone
632 100 321 / 956 929 999
or from lycamobile 321

If you have any questions or would like to know more about Lycamobile, please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 9am to 9pm Monday to Sunday.

To contact Customer Services:

Dial 321 from Lycamobile Charges: free

You can also dial 632 100 321 / 956 929 999 from another phone or 0034956929999 from abroad. Charges: Call charges may vary depending upon network operators.

Fill out the form below or send an email to
The app is available on the Android & iPhone app stores.


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it.

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